Gift Packing Bag

To keep your soft plush teddy bear looking and feeling its best, spot clean using a damp cloth with mild, non-bleach detergent. Gently dab the affected area — do not rub. Air dry in a well-ventilated space, away from direct sunlight which can fade colours over time. Avoid machine washing and tumble drying, as heat and agitation can damage the plush fibres and satin bow. For regular upkeep, a soft brush can restore fluffiness. With the right care, your teddy bear will stay irresistibly soft and huggable for years to come.

Shipping
We deliver to all major cities across Pakistan including Lahore, Karachi, Islamabad, and Rawalpindi. Standard delivery takes 2–5 business days. Orders placed before 12 PM are dispatched the same day. All orders are fully tracked — you will receive a tracking link once your order is shipped.

Returns
We accept returns within 7 days of delivery. Items must be returned in their original, unused condition with original packaging intact. To initiate a return, contact our support team with your order number and reason for return. Once received and inspected, refunds are processed within 3–5 business days.

Here's a simple guide to order a customised plushie in 4 easy steps:

1. Step 1: Choose your custom size & colour
2. Step 2: Choose a scent
3. Step 3: Enter the text for your personalised message
4. Step 4: Place Your Order!